Key facts
Where: Hall S5, ExCeL London.
Your stand: C04, 6 by 4 metres, shell scheme.
Open to visitors: 17 and 18 March, 09:30 to 17:00.
Next deadline: badges and parking by 26 February.
Retail Futures 2027: your exhibitor pack
Everything for your stand at ExCeL London, 16 to 18 March. Check the deadlines first, then the plan for each day.
Key facts
Getting there
Getting there
Take the Elizabeth line to Custom House, or the DLR to Custom House or Prince Regent. Exhibitors use the East Entrance from 07:30.
Parking is in the East car park and must be booked by 26 February. Hotels within a short walk include the Aloft, the Novotel and the Moxy.
ExCeL London
Build-up day
Tuesday 16 March
08:00
Build-up opens
East Service Yard for deliveries. Book a 30-minute slot on the delivery portal.
12:00
Shell scheme stands ready
Walls, carpet, name board, two spotlights and one socket. Check your name board spelling.
12:00
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17:30
Exhibitor briefing
Fifteen minutes on the main stage: safety, the show app and lead scanning.
Show day 1
Wednesday 17 March
07:30
Exhibitor entrance opens
East Entrance. Bring your badge.
09:30
Doors open
Busiest hour of the show. Have someone on the stand at all times.
09:30
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10:00
Keynote: retail in 2030
On the main stage, next to your stand. Visitors walk past you on the way out.
17:30
Exhibitor drinks
On the mezzanine above Hall S5. Two guests per stand.
17:30
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Show day 2
Thursday 18 March
09:30
Doors open
The second day is quieter in the morning and busy after lunch.
09:30
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17:00
Show closes, breakdown starts
Nothing may leave the stand before 17:00. The hall must be clear by 23:00.
17:00
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Your stand
Contacts
Your contacts
Rachel Moore, your account manager: 020 7946 0123
Organiser's office, Hall S5 next to stand A01, open from 07:30 on all three days.
For anything urgent on the day, call the office first.